Privacy Policy

Grippi offers secure cloud-based solutions for marketing analytics. Our platform delivers easy-to-understand data insights. The terms "Grippi," "we," "us," and "our" refer to Grippi's data management practices on our platform, accessible via https://www.grippi.io.

Ad Performance Data: We collect specific metrics to provide insights on your data to help you improve your performance.

Contact Information: We require your contact solely for service-related communication and helping you identify opportunities.

We do not store any ads data pertaining to your accounts but only use the permissions provided to pull the data, generate insights and share it with you.

Security Measures: Our backend is completely inaccessible from the internet and we do not store any data pertaining to your accounts.

"Personal Data" refers to identifiable information about an individual. Categories include:

• Identity Data: Company name, title, first and last name, username, encrypted password.
• Contact Data: Email address.
• Profile Data: Preferences, feedback, and survey responses.
• Financial Data: Payment card details.
• Transaction Data: Transaction history.
• Technical Data: IP address, browser type, device information.
• Usage Data: Platform usage statistics.
• Tracking Data: Information from cookies and similar technologies.
• Marketing Data: Your preferences for receiving marketing communications.

We don't collect sensitive personal data or data about criminal records. If you choose not to provide necessary data, certain services may be unavailable.

We collect data through:

1. Direct interaction: Registration, correspondence, inquiries, social media engagement.
2. Automated technologies: Cookies and similar tech.
3. Third parties: Analytics providers, data partners, and legal entities.

Our services are not intended for minors. We don't knowingly collect data from individuals under 18.

Your data is used:

1. To fulfill contractual obligations.
2. For legitimate business interests.
3. To comply with legal requirements.

Consent is usually not our basis for data processing, except for specific direct marketing.

We don't sell, rent, or trade your Personal Data. We may share it with specific third parties as outlined in this Privacy Policy.

Grippi may collaborate with external agencies, contractors, or service vendors to carry out specific tasks. These parties might assist with the operation of our Platform, data processing, or other functionalities. Below are some examples of services we may use external vendors for and the names of such vendors:

• Data analytics (For instance, Google Inc.)
• Email Marketing (For instance, SendGrid)
• Digital Advertising (For instance, Google Ads, Facebook Ads)
• Customer Assistance (For instance, Intercom)
• Web Hosting and Content Delivery (For instance, Amazon Web Services)
• Communication Tools (For instance, Slack)

These external parties are restricted to using the shared data strictly for the tasks assigned by us, in line with this Privacy Policy. We ensure that these third-parties maintain adequate security measures to protect the data.

Grippi may reveal your Personal Data if required by law, or for legal processes like court orders. In specific circumstances, data may be shared with public agencies or authorities to prevent crime, aid investigations, or protect public safety.

In case of a merger, asset sale, or similar business change, your Personal Data may be transferred to the new entity as a business asset.

We use cookies and other tracking mechanisms to collect data related to advertising, analytics, and retargeting. Detailed information about these cookies can be found below.

We may share non-personal data in aggregated form for multiple reasons, including reporting, business analysis, and to understand user behavior and interests.

We use both session and persistent cookies to collect various types of information. The information collected may include your preferences, analytics data, and more. This data helps us improve your user experience and perform other essential functions.

We employ technologies like cookies and tracking pixels to gather data about your interaction with the Platform. This data helps us understand usage patterns, test functionalities, and collect performance metrics.

We collaborate with third-party advertising partners who may use cookies and other tracking technologies to collect non-personal data for advertising effectiveness and customization.

You can manage cookies through your web browser's settings. However, disabling cookies might result in some features of the Platform not working as intended.

Grippi does not recognize or process "Do Not Track" browser settings.

If you are a registered user, you may receive our newsletters, which will always offer an option to opt-out.

Partner-Generated Cookies: We use tracking data, notably cookies, to offer you more relevant web and social media advertising. Many of these cookies are set on our site by external partners for retargeting purposes.

For more details about cookies and tracking data, please refer to the Cookies section.

Many of the cookies connected to advertising are part of third-party networks, managed by our external partners. These partners may also deliver ads directly to you and collect some of your personal data in the process.

Our platform features social media plugins that allow you to engage with third-party social networks. These networks may place cookies on your device. The privacy practices of these networks are beyond our control, so we suggest reviewing their privacy policies.

Your data may be transferred to Australia, which has different privacy protections than the EU. By using Grippi, you consent to this transfer and data processing in the U.S. and/or Australia. This complies with GDPR regulations through various mechanisms like Model Contract Clauses.

We have security protocols like firewalls and encryption to protect your personal data. Access to your data is limited to authorized personnel.

We store your data only for as long as necessary, with exceptions based on legal requirements or ongoing disputes. We may retain metadata for up to three years for security purposes.

Your data will be deleted or anonymized when no longer necessary, depending on the circumstances and exceptions such as legal obligations.

If you're in the EEA, GDPR grants you several rights over your data, like rectification and access. For any rights-related requests, please contact us.

If you have questions about this privacy policy, contact us at support@grippi.io.

We may update this policy from time to time. Changes will be communicated on our website and, possibly, via email. If you disagree with any changes, you should discontinue using the platform.